Refund Policy
We offer a hassle-free, no-questions-asked refund policy.
Last updated: March 21, 2026
Our Commitment
At HostAiHub, your satisfaction is our top priority. We offer a straightforward refund policy with no exceptions, no conditions, and no questions asked.
14-Day Money-Back Guarantee
If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of your purchase date.
What this means:
- No questions asked — you do not need to provide a reason
- No conditions or exceptions — every purchase is eligible
- Full refund — you will receive 100% of the amount you paid
- All plans included — monthly, yearly, and all other billing cycles
- All payment methods included — card, crypto, mobile banking
How to Request a Refund
You can request a refund through any of the following methods:
- Email — Send an email to support@hostaihub.com with your order number
- Support Ticket — Open a ticket from your dashboard
- Paddle — Contact Paddle directly through your purchase receipt
Refund Processing
- Refunds are processed within 5–10 business days
- The refund is returned to your original payment method
- Payments are processed by Paddle (our Merchant of Record), so the refund will appear from Paddle on your statement
- Your service will be deactivated upon refund completion
After 14 Days
After the 14-day refund window, subscriptions can be cancelled at any time. When you cancel, you will retain access to the service until the end of your current billing period. No partial refunds are issued for unused time after the 14-day window.
Contact Us
If you have any questions about our refund policy, please reach out to HostAiHub at support@hostaihub.com.